Terms & Conditions
By booking a massage or using our website, you agree to the following terms and conditions. These are in place to protect both our clients and our therapists, and to ensure a safe and respectful experience for all parties.
1. Nature of Services
Indy Massage Bangkok provides professional, non-medical massage services for relaxation, stress relief, and general wellness. We do not provide medical advice or therapy. All services are strictly therapeutic and legal under Thai law.
2. Booking & Eligibility
- Clients must be 18 years or older to book.
- Services are available only at secure, accessible hotels or condos within our delivery area.
- We reserve the right to decline service based on safety, location, or prior client history.
3. Payment Policy
All payments must be made in full and in cash before the massage begins. Therapists are instructed not to start service until cash is received. We do not accept digital payments, transfers, or pay-later methods.
Refunds will not be issued for services rendered. Reversal attempts or chargebacks via third-party platforms are considered fraudulent and will be documented accordingly.
4. Cancellations & No-Shows
- Cancellations must be made at least 3 hours in advance.
- Late cancellations and no-shows will be charged the full session fee due to the therapist’s time and travel costs.
5. Client Conduct
- All clients must behave respectfully and professionally during the session.
- Any inappropriate, illegal, or sexual behavior will result in immediate termination without refund, and may be reported to the appropriate authorities or building security.
- Therapists reserve the right to leave if they feel unsafe or disrespected.
6. Legal Compliance
Indy Massage Bangkok complies fully with Thai law. No sexual or illegal services are offered or tolerated. Any requests for such services will result in immediate refusal and blacklisting.
7. Service Area & Location Rules
Our service area includes hotels and condos in central Bangkok. Some buildings or neighborhoods may be excluded for safety or access reasons. Clients are responsible for ensuring their location allows outside therapist access.
8. Responsibility Waiver
Clients must provide a clean, safe, and private space for massage. Indy Massage Bangkok is not responsible for injuries due to preexisting conditions, unsafe environments, or actions beyond our control, including hotel policies or third-party disruptions.
9. Acceptance of Terms
By booking a massage with Indy Massage Bangkok, you confirm you understand and agree to all terms listed above. These policies may be updated at any time and are considered binding once published.